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REFUND POLICY



Refund Policy :
Within 30 days of receipt of your shipment, you may return any of the following items for a full refund We will refund the shipping cost if the return is a result of our error. Items that are returned more than 30 days after delivery, will be charged a re-stocking fee at our discretion. Order once placed regarding "Astroservices" cannot usually be cancelled. However refunds would be made, in the following circumstances: In case of duplicate transaction. The amount billed would be refunded. In case of incorrect birth details, which cannot be rectified. In case the service requested is not possible within a week due to any circumstances at our end. Due to the nature of the service, no refunds shall carry out based on the difference between the service expected and that provided by our expert. We strongly advice you to preview services to ensure you know what to expect once you place an order with us.we can refund the shipping costs only if the return is a result of our error. If you are returning a gift, you will receive a gift certificate for the value of your return, which may be used any time towards your purchases at Astrouniverse.com.You are returning an item that was delivered by a specialty shipper. Please note that we can process returns and refunds only for items purchased from Astrouniverse.com.

Returning the product:
Mention the reason for your return, including the slip or the order number with your return, and wrap the package securely. Also mention the e-mail address and name of the person who purchased this order, along with the reason for your return on a separate piece of paper with your sign, and send the package to the contact address.

ALL REFUNDS SHALL BE MADE AT THE DISCREATRION OF THE COMPANY MANAGEMENT
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